Tuesday, May 22, 2012

The Page Stuck in Processing

We applied Tuxedo patch level 089 (from 069) over the weekend, and it didn't help with the issue users have with getting stuck in processing.  It happens most often when a user clicks the magnifying glass to look up a value.  The processing pinwheel starts spinning, and it doesn't ever come back.  It's the same issue I listed here.

I just got an update from Oracle that this issue is fixed in PeopleTools 8.51.17.  It is "Report ID: 13865710       The Page Struck[sic] in Processing".  We are in the middle of upgrading from HCM 8.9 to 9.1 and a PeopleTools patch does not fit in our upgrade timeline.  I've asked to get an individual fix pulled out from the patch.  Responses to requests like this are hit or miss.  I'll let you know if we get lucky.

Update: See Stuck-in-Processing Solved

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